Price of shipping will be calculated automatically by the item size and weight at the end of order unless specified. Customer can choose which shipping company suit them better. Some item can be combined ship if they're in the same cart purchased at the same time to the same address. Depending on the courier of your choice and location please please allow 1-3 days for the item to reach your destination. Some destination in remote and hard to reach place might took more. Please check the provided tracking number with their respected couriers site. Additionally you can contact us if there's a problem with your tracking.
In case of lost shipment, all item are insured according to courier insurance policy. Please refer the respected courier site for more info. Kindly contact us if item is lost in shipment.
We provide Self Pick Up if you live in Kuala Kangsar town in Perak. Please do not choose self pick up if you're unable or not sure if you are able to do so. Please contact us before committing to self pick up.
Currently we do not ship to other country or worldwide.
Currently we do not ship to P.O Box address.
All item will be shipped according to their order state:
1. Ready Stock Item
2, Back Order Item
3. Pre Order Item
Ready Stock Item
Item will be fulfilled and shipped on 1-2 day after the payment has been verified. Usually the next day. Customer will get their shipping info and tracking number on their email once the shipping has been processed.
Back Order Item
Back order item will be fulfilled and shipped in 3-10 days. We work hard to make sure all order are fulfilled as soon as possible. Customer will get their shipping info and tracking number on their email once the shipping has been processed.
Pre Order Item
Pre Order item will be fulfilled and processed according to the original pre order plan. Usually in pre order we will specify a time frame of when the item will be available and fulfilled accordingly. Customer will get their shipping info and tracking number on their email once the shipping has been processed.
policy last update on 14 March 2017.